Ability to be mobile on the sales floor for extended periods of time.Proven ability to prioritize and handle multiple tasks simultaneously.1-2 years retail sales experience, (specialty retail preferred, but not required.).Comply with all Company policies and procedures.Perform other duties as assigned by management.Process, ticket, and restock merchandise as needed.
Straighten, clean and help maintain stockroom as needed.Uphold store maintenance and cleanliness standards.Assist in implementation and maintenance of visual merchandise presentation, signage and lighting.Efficiently and accurately perform register transactions i.e., sales, returns, and exchanges.Demonstrate comprehensive product knowledge, including features and benefits.Utilize effective selling techniques to build multiple sales and increase productivity.Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders.Maintain knowledge of current sales and promotions.Achieve established sales and contest goals.Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards.Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment. PRIMARY FUNCTION: Provide customers with a unique shopping experience by offering excellent customer service. POSITION: SALES ASSOCIATE REPORTS TO: GENERAL MANAGER TYPE: NON-EXEMPT BRANDS: POTTERY BARN/POTTERY BARN KIDS/POTTERY BARN OUTLET
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